Who We Are
Zen Kids Care provides childcare and early learning services for families in Auburn and Everett, Washington. Our website address is https://www.zenkidscare.com/.
You can contact us at info@zenkidscare.com.
Information We Collect
When a parent, guardian, or caregiver contacts us, requests a tour, checks openings, or communicates with our team, we may collect information such as:
- Parent or guardian name, email address, phone number, and preferred location.
- Child-related inquiry details such as child name, age, birthday, desired start date, program needs, schedule needs, and subsidy questions.
- Messages or questions submitted through contact forms, email, phone, text, or tour request forms.
- Website usage information such as device/browser information, pages visited, referral source, cookies, and analytics data.
How We Use Information
We use information to:
- Respond to parent questions and tour requests.
- Check openings by location, age group, schedule, and program.
- Discuss childcare, preschool, subsidy, and enrollment options.
- Communicate about next steps, appointments, and center information.
- Improve website performance, user experience, security, and marketing effectiveness.
- Protect the safety and integrity of our website, forms, and communications.
Children’s Privacy
Our website is intended for parents, guardians, and adults researching childcare. It is not intended for children to submit personal information directly. If child-related information is submitted through our website, we treat it as information provided by a parent, guardian, or authorized adult for childcare inquiry or enrollment purposes.
If you believe a child submitted personal information without parent or guardian permission, contact us at info@zenkidscare.com so we can review and respond appropriately.
Forms and Third-Party Services
Our tour and inquiry forms may be powered by third-party form, enrollment, website, analytics, review, hosting, email, or communication providers. These providers may process information on our behalf so we can receive inquiries, respond to families, maintain the website, measure performance, and improve services.
We ask families not to submit highly sensitive documents through the website unless specifically instructed by Zen Kids Care through an appropriate enrollment process.
Cookies and Analytics
Our website may use cookies, analytics tools, Google services, review widgets, translation tools, and similar technologies to understand site traffic, improve the website, support security, and measure marketing performance. You can control cookies through your browser settings.
Photos and Media
Zen Kids Care may use photos or media on the website and social platforms when permission has been provided. If you have a question about a photo or would like to request a review of media involving your family, contact us at info@zenkidscare.com.
How We Share Information
We do not sell parent or child information. We may share information only as needed with service providers who help operate our website, forms, communications, enrollment processes, analytics, security, or business operations, or when required by law, safety needs, or applicable childcare obligations.
How We Protect Information
We use reasonable administrative, technical, and operational safeguards to protect information submitted to us. No website, email system, or online form can be guaranteed to be 100% secure, so families should avoid submitting unnecessary sensitive information through general contact forms.
Data Retention
We keep inquiry and communication information for as long as reasonably needed to respond to families, support enrollment decisions, maintain business records, comply with legal obligations, and improve services. Families may contact us to ask about information they have submitted.
Your Choices
You may contact us to request that we update, correct, or review information you submitted through the website. You may also ask us to stop non-essential communications.
Contact Us
If you have privacy questions, contact Zen Kids Care at info@zenkidscare.com.